New Dental Patient Information Washington, DC
Experience One-of-a-Kind Care Designed Just for You
Our team at Washington DC Dentistry is excited to welcome you to our practice! We want to make your first experience as easy, comfortable, and stress-free as possible, which is why we’ve included some helpful information for you to keep in mind below, like what to expect during your appointment. If you have any questions or need assistance accessing links on this page, please don’t hesitate to contact our team!
Your First Visit
Every new patient appointment is just over an hour long, and that entire time is spent with Dr. Kham himself, ensuring an enjoyable, personalized, and welcoming visit! Scheduling is designed to be quick and convenient, with our front desk team guiding you through the process and gathering any necessary information ahead of time. You’re also encouraged to complete our forms online to streamline your check-in process.
Your appointment begins with a comprehensive exam, digital X-rays, and a full cleaning, all from Dr. Kham. Dr. Kham will then review his findings with you, showing you additional educational resources using our modern technology, like digital imaging. We emphasize education and transparency, so you leave with a clear understanding of your current dental health and the options available to you.
When it’s time for you to check out, you’ll receive a personalized summary that outlines your visit, upcoming treatment recommendations, and we’ll schedule your next appointment. We also review insurance coverage and your payment options with you to ensure there are no surprises. Patients often tell us they appreciate how organized, transparent, and friendly their first experience is, and we aim to make every visit feel the same way.
Patient Forms
We ask that all of our new patients please take the time to download and fill out our forms linked below. This will help streamline your first visit with us to ensure we’re able to see you on time and as soon as possible.
Financing Available
We offer flexible financing options through third-party financing companies, including CareCredit and Lending Club. These financing options are available subject to credit approval, and unique terms and conditions may apply. Please note that we do not endorse any third-party financing company, and make sure you understand the terms and conditions of the plan if you decide to use CareCredit or Lending Club.
Apply for Lending Club Coming Soon!
Uninsured or Self-Paying? Join Our Washington DC Dentistry Dental Savings Program!
If you’re uninsured, we encourage you to learn more about our Washington DC Dentistry Dental Savings Program. For a set annual fee, you’ll receive all of your preventive dental care at no additional cost, as well as a 10 to 20% discount on all other services you receive throughout the year.
Dental Insurance
Our friendly and helpful financial coordinators are happy to accept your dental insurance and maximize your plan at each of your visits. Give our office a call to verify your insurance benefits before your appointment. We can also help answer any dental insurance-related questions you may have.
Office Hours
Office hours are by appointment only. We schedule appointments from 8:00 AM until 4:30 PM on weekdays.
If you have a dental emergency after regular office hours, a telephone answering machine will take your call and tell you where Dr. Kham can be reached. This service is EXCLUSIVELY for our patients of record. We suggest that new patients call during regular office hours.
When you call our office, please notify us of the nature of your problem or concern and if you feel an immediate appointment is necessary. If it is an emergency, we will do our best to work you into our schedule the same day. Please call as early in the day as possible so that you can be seen promptly.
It is best to call for elective appointments one or two weeks in advance so that a convenient time can be arranged.
Appointments and Cancellations
We understand that our patients’ time is valuable, and we always respect your time. Except for emergency treatment for another patient, you can expect us to be prompt. We would appreciate the same courtesy from you.
When your appointment is made, we are exclusively reserving our time and preparing a treatment room for your particular needs. We ask that if you must change an appointment, please give us at least 48 hours’ (two business days) notice. This courtesy makes it possible to provide your reserved time and room to another patient who would like it. Your appointment is considered confirmed when it is made or requested by you. We will call or send a reminder text as a courtesy to remind you of the appointment date and time.
Cancellations within 48 hours are subject to cancellation fees. Missed appointments or patients who fail to show up for scheduled appointments without giving required notice are subject to the same cancellation fees. Repeated cancellations or missed appointments may result in the loss of future appointment privileges.
We understand that unforeseen situations can arise on your way to the office, and for this reason, we will be flexible with occasional lateness. However, please be aware that arrival after your appointment time may require your appointment to be rescheduled.
Informed Consent/Refusal of Treatments
You will always be given detailed verbal information regarding the dental procedures you will receive. Post-operative instruction (if any) will also be given verbally. The risks, benefits, alternative treatment options, and consequences of no treatment will be explained at length. You will be given the opportunity to ask any questions regarding your treatment options, and they will be answered to your satisfaction before we start any treatment.
Verbal consent is the usual way our patients provide consent. Written explanations and consent forms are available upon request and also available as downloadable PDF files higher up on this page.